Five9 provides:
⎼ Single sign-on
⎼ Automated Inbound & Outbound Blended Platform
⎼ Full and feature rich set of omnichannel Contact Center capabilities
⎼ Agent optimized experience as a single desktop
⎼ CTI integration through Open CTI
⎼ Automatic Call Distribution (ACD)
⎼ Interactive Voice Response (IVR)
⎼ Call recording & real-time quality monitoring tools
⎼ Resell and implementation of leading WFO providers
⎼ Five9 Natural Language Processing (NLP) for categorization and sentiment
⎼ Full and feature rich set of Sales optimization capabilities
⎼ Predictive, Power, Progressive & Preview Dialer
⎼ Click-to-dial functionality
⎼ Synchronization of customer lists & data
Looking for help but don’t know where to start? Choose Axis Consulting. We help companies streamline their process with automation by unlocking the power of technology. Fill out the form below and we will be in touch shortly.
At Axis Consulting, we help companies streamline their process with automation by unlocking the power of technology. From Salesforce Implementation to Custom App Development and beyond, we deliver powerful results that strengthen your business.
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