Discover how On Guard Pest Control replaced a manual scheduling whiteboard with Housecall Pro giving dispatchers a real-time view of every technician’s route, job status, and invoice.
40%
Faster Technician Dispatch
Real-Time
Job Status Tracking
Automated
Invoicing After Job Completion
Zero
Double-Booked Technicians
On Guard Pest Control scheduled technicians using a physical whiteboard and phone calls, with no real-time way to see who was available or already on a job.
Double-booked technicians and inefficient routes were common since dispatch worked from memory more than any system, and invoicing happened after the fact often days after a job was completed, once someone got around to writing it up.
Management had no live view of which jobs were in progress, completed, or still pending for the day.
We set up On Guard Pest Control with Housecall Pro to replace the whiteboard with a live, real-time dispatch view. Technicians get their route and job details directly on their phone, and dispatchers can see instantly who’s available before booking a new job eliminating double-booking.
Invoices now generate automatically the moment a job is marked complete, instead of waiting on someone to write one up later.
Calls booking new jobs route straight into the dispatch queue through Aircall, and the whole setup connects into On Guard Pest Control’s broader tech stack.
On Guard Pest Control provides residential and commercial pest management services, dispatching technicians for scheduled and same-day service calls.
On Guard Pest Control
