In Salesforce, Salesforce Apps

Salesforce App >> Talkdesk for Salesforce Contact Center | Telephony | Click-to-Dial

-By Axis Consulting

Talkdesk for Salesforce Contact Center | Telephony | Click-to-Dial

Price: Starting at $65 USD per user per month

Install App The Contact Center for Innovative Enterprises
Talkdesk Enterprise Cloud Contact Center empowers companies to make customer experience a competitive advantage. With enterprise class performance and consumer-like ease of use, 1,400+ companies rely on Talkdesk to power their customer interactions.

Omnichannel: Deliver personalized service via the channel most convenient for your customers. Access advanced voice capabilities directly in Salesforce and integrate with Salesforce Omni-Channel to better manage work items across multiple channels.

Reporting: Use real-time reporting and 25+ prebuilt historical reports to perform detailed analysis on team performance. Correlate your Talkdesk data with Salesforce data to measure the true impact of your contact center.

Automations: Dramatically increase agent efficiency by creating custom Talkdesk workflows to initiate Salesforce events throughout the customer service process. Automations can take care of call logging, case creation and more.

SPEAK WITH AN EXPERT

Looking for help but don’t know where to start? Choose Axis Consulting. We help companies streamline their process with automation by unlocking the power of technology. Fill out the form below and we will be in touch shortly.

slide1AppExchange LargeTile 46